Vouchers and Matthews Money
There are two kinds of vouchers at Matthews Jewellers: gift vouchers, which you buy to give to someone, and promotional vouchers, which we give to our customers. Here’s how each one works.
Gift vouchers
- Gift vouchers and gift cards can be used in store at Darby Street and Kotara, or online at matthewsjewellers.com.
- They can be used on any item, including sale items.
- They can be used together with Matthews Money or a promotional voucher in the same purchase.
- They’re valid for 3 years from the date of purchase.
- They can’t be exchanged for cash.
Promotional vouchers
We offer these promotional vouchers:
- Matthews Money, earned every time you shop with us (see below)
- $50 Welcome Voucher for new email subscribers (see the $50 Welcome Voucher terms and conditions)
- $50 Birthday Voucher
- $50 Anniversary Voucher
- $50 Share Your Story Voucher, for sharing your Matthews story with us
- Vouchers we donate to local charities from time to time
How promotional vouchers work
- They can be used in store or online.
- They can be used on full-priced items only, not on sale or discounted items.
- You can use Matthews Money together with one other promotional voucher in the same purchase. Only one $50 voucher can be used per purchase. For example, Matthews Money and a Birthday Voucher can be used together, but a Birthday Voucher and an Anniversary Voucher can’t.
- They can’t be used with any other offer or discount code.
- There’s no minimum spend, and they don’t expire.
- They can’t be exchanged for cash or transferred to someone else.
- A voucher can’t be used on the purchase that earns it. For example, Matthews Money earned today can be used on your next purchase.
- Special orders and lay-bys: your deposit and payments are made first, and your voucher is applied to the final payment. For example, if you order a $1,000 wedding band and have $400 in Matthews Money, you pay the $500 deposit, then at pick-up you use your $400 Matthews Money and pay the remaining $100.
Matthews Money
You earn 10% back in Matthews Money on the amount you pay, every time you shop with us, in store or online.
| What you buy | What you pay | Matthews Money you earn |
|---|---|---|
| A $1,000 full-priced item | $1,000 | $100 |
| A $1,000 item with 20% off | $800 | $80 |
| A $1,000 item, using $300 Matthews Money | $700 | $70 |
- Matthews Money is earned on purchases of $50 or more and is rounded up to the nearest $5. For example, a $75 purchase earns $10.
- The most you can earn on a single purchase is $3,000.
Nothing on this page limits your rights under the Australian Consumer Law. Questions? Chat with us live, email hello@matthewsjewellers.com, or call Darby Street on 0493 544 705 or Kotara on 02 4952 8505.
Last updated 26/10/2026.