Available Now
Made to Order
Essential Chain
Ready to wear and in stock now.
Choose your diamonds and metal. We'll make it for you.
Afterpay and Zip available at checkout. How deposits work
Preview only: the deposit option isn't switched on in Shopify yet, so checkout still charges the full price.
Afterpay and Zip available at checkout.
- 30-day returns
- Free insured delivery
- Trusted since 1957
- Made for you
- Free insured delivery
- Trusted since 1957
Product Details
The Essential Chain features a 1+1 link design with soft, curved links that create a refined and fluid silhouette. Designed as an effortless foundation for everyday jewellery, it can be worn on its own or styled with our pendants and enhancer clips for a more personalised look.
Versatile, timeless and easy to layer, the Essential Chain is made to become a staple in your jewellery collection. Pendant is not included.
Metal Type: 9k Silver Filled Gold
Link Size: 9.5mm x 4.5mm
The Essential Chain features a 1+1 link design with soft, curved links that create a refined and fluid silhouette. Designed as an effortless foundation for everyday jewellery, it can be worn on its own or styled with our pendants and enhancer clips for a more personalised look.
Versatile, timeless and easy to layer, the Essential Chain is made to become a staple in your jewellery collection.
Metal Type: 9k Silver Filled Gold
Link Size: 9.5mm x 4.5mm
Shipping & Returns
Shipping
- Free, fully insured Australia Post Express Post, Australia-wide.
- Order before 2pm (Sydney time), Monday to Friday, and we dispatch the same day. Other orders are dispatched the next business day.
- A signature is needed on delivery. We also ship to selected countries: see International Shipping.
Returns
- Changed your mind? Return your piece within 30 days of delivery for a refund or exchange. It must be unworn, in its original packaging with any certificates, and come with proof of purchase. Return postage is at your cost.
- Resized or engraved pieces, sale items and pierced earrings can't be returned for change of mind.
- Your rights under the Australian Consumer Law are not affected. Full details: Delivery and Shipping and Refund Policy.
View in Store
See this piece at our Darby Street, Cooks Hill or Westfield Kotara boutique. Our in-stock pieces move between both boutiques, so please book an appointment and we'll have it ready for you. Virtual appointments are available too.
Booking doesn't reserve the piece, and many of our pieces are one of a kind.
Making Time
This piece is made to order. Please contact us for the making time. Making time doesn't include delivery, and it can be longer in the lead-up to Christmas (see our Christmas order dates).
We begin once your 50% deposit is paid. The balance is due when your piece is finished, before we dispatch it.
Need it by a particular date? Tell us when you order and we'll confirm what's possible.
50% Deposit Option
Choose 50% deposit above Add to Cart to pay half today and the balance when your piece is finished.
- Today: 50% of your order, paid by card. Afterpay and Zip are available when you pay in full.
- Balance: due when your piece is finished, within the making time shown above, and before we ship it. We'll email you, then charge the card you paid with or send you a link to pay.
- Paying on time: if the balance isn't paid within 14 days of that email, we'll contact you, and we may cancel your order and keep your deposit.
- Cancelling: your deposit is non-refundable if you cancel or change your mind, as we start making your piece straight away.
Your rights under the Australian Consumer Law are not affected. Full details: Refund Policy.
Shipping & Returns
Shipping
- Once your piece is finished, we send it free by fully insured Australia Post Express Post, Australia-wide.
- A signature is needed on delivery. We also ship to selected countries: see International Shipping.
Returns
- Because this piece is made especially for you, we can't offer change of mind refunds or exchanges.
- If you cancel your order, the 50% deposit is non-refundable. Anything paid above the deposit is refunded.
- Your rights under the Australian Consumer Law are not affected. Full details: Refund Policy.
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30-Day Returns
Changed your mind? Return online Available Now pieces within 30 days of delivery. Return postage is at your cost. See our Refund Policy.
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Third Generation Family
Crafting meaningful jewellery since 1957, with generations of experience, expertise and care behind every piece.
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Lifetime Care Guarantee
Decades of family expertise, exceptional craftsmanship and lasting care, backed by our Lifetime Care Guarantee on pieces of $2,000 or more.
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10% Back in Matthews Money
Every purchase earns 10% back in Matthews Money, to spend on your next full-price purchase with us.
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Frequently asked questions
Can I return my piece?
Yes. Available Now pieces bought online can be returned for change of mind within 30 days of delivery. The piece must be unworn and in its original packaging with any certificates, and return postage is at your cost. Resized or engraved pieces, sale items and pierced earrings can’t be returned for change of mind. Contact our team and we’ll guide you through it.
When will it arrive?
Order before 2pm (Sydney time), Monday to Friday, and we dispatch the same day by free, fully insured Australia Post Express Post. Other orders go out the next business day. A signature is needed on delivery.
Is it solid gold? What does silver filled mean?
Our fine jewellery is solid gold, in the purity shown in the Product Details, and we never sell gold plated or vermeil pieces. A few chains and bangles are silver filled: a thick layer of solid gold over a silver core, worn and cared for just like solid gold, at a lower price. Each listing says exactly which it is.
Can I see it before I buy?
Absolutely. Book a complimentary viewing in store or a virtual appointment, and let us know which piece you’d like to see. Booking doesn’t reserve the piece, and as many are one of a kind, it may sell before your appointment.
Do you offer a warranty?
Yes. Pieces of $2,000 or more include our Lifetime Care Guarantee because we believe your jewellery should be treasured and enjoyed for a lifetime.
Our commitment is designed to help you care for your piece for years to come, with ongoing services and support from our experienced team.
To maintain your Lifetime Care Guarantee, your piece needs to be inspected by our team every 12 months. It is the owner’s responsibility to ensure the piece is returned to Matthews Jewellers for these inspections, allowing our jewellers to check the settings, stones and overall condition of your piece.
Can I pay it off?
Yes. Afterpay and Zip are available at checkout, within the spending limit each sets for you. Zip fees may apply, so please check with Zip.
We also offer lay-by: a 25% deposit, then fortnightly payments over up to three months. Contact our team to set one up. See our Lay-by Policy.
Can you send it as a gift?
Yes. Every piece comes beautifully boxed, and we can include a gift receipt. Just add a note at checkout.
Still have a question?
Chat with us now, or book an appointment with our team, in store or virtually.