Thick Oval Hoop Earring

Once you order, our team will be in touch to confirm every detail of your piece and we hand-select any diamonds for it. If you’d like to change the design, we’ll create a CAD for you to approve before we begin. Our jewellers then make your piece, and once it has passed our final checks we send it to you, fully insured, with tracking.

The making time for your piece is shown beside Add to Cart, and doesn’t include delivery. Our priority service ($500) shortens it to 2 or 4 weeks, depending on the piece. Need it by a set date? Tell us when you order and we’ll confirm what’s possible. For Christmas, see our Christmas order dates.

You can pay in full, or choose our 50% deposit option. The deposit is half of everything in your order, including any priority service, and is paid by card (Afterpay and Zip aren’t available for deposits). We’ll email you when your piece is finished, and the balance is due within 14 days of that email, before we send it. The deposit is non-refundable if you cancel.

As each made-to-order piece is created especially for you, we are unable to accept returns or exchanges for change of mind.

We encourage you to reach out to our team before placing your order if you have any questions about your design, diamond, sizing or specifications. We’re here to ensure you feel confident in every detail before your piece is made.

Yes. Choosing a different metal colour on one of our designs costs nothing extra. For other changes, we’ll create a CAD for you to approve before we begin. A $250 design fee applies, credited in full when you go ahead, and it isn’t charged once you’ve paid the 50% deposit.

Our fine jewellery is solid gold, in the purity shown in the Product Details, and we never sell gold plated or vermeil pieces. A few chains and bangles are silver filled: a thick layer of solid gold over a silver core, worn and cared for just like solid gold, at a lower price. Each listing says exactly which it is.

Yes. Every piece comes beautifully boxed, and we can include a gift receipt. Just add a note at checkout.