Your ring's current size is shown in the ring size box above. Choose a different size and we'll resize it for you, within safe limits for the design.
$2,000 or more: resizing is complimentary for orders delivered within Australia.
Under $2,000: resizing is $150 to go up to three sizes smaller, or $150 to $250 to go up to three sizes larger. The cost shows when you choose your size and is added to your cart.
Timing: we resize and dispatch your ring within 2 business days.
Not sure of your size? Choose "I'm not sure" and we'll contact you to confirm it before we dispatch. Our Ring Sizing Guide can help.
Resized rings can't be returned for change of mind.
Shipping & Returns
Shipping
Free, fully insured Australia Post Express Post, Australia-wide.
Order before 2pm (Sydney time), Monday to Friday, and we dispatch the same day. Other orders are dispatched the next business day.
Resized rings are dispatched within 2 business days.
A signature is needed on delivery. We also ship to selected countries: see International Shipping.
Returns
Changed your mind? Return your piece within 30 days of delivery for a refund or exchange. It must be unworn, in its original packaging with any certificates, and come with proof of purchase. Return postage is at your cost.
Resized or engraved pieces, sale items and pierced earrings can't be returned for change of mind.
See this piece at our Darby Street, Cooks Hill or Westfield Kotara boutique. Our in-stock pieces move between both boutiques, so please book an appointment and we'll have it ready for you. Virtual appointments are available too.
Booking doesn't reserve the piece, and many of our pieces are one of a kind.
Making Time
We make this piece for you in 8 weeks, or 4 weeks with our priority service ($500). Making time doesn't include delivery, and it can be longer in the lead-up to Christmas (see our Christmas order dates).
We begin once your 50% deposit is paid. The balance is due when your piece is finished, before we dispatch it.
Need it by a particular date? Tell us when you order and we'll confirm what's possible.
Shipping & Returns
Shipping
Once your piece is finished, we send it free by fully insured Australia Post Express Post, Australia-wide.
A signature is needed on delivery. We also ship to selected countries: see International Shipping.
Returns
Because this piece is made especially for you, we can't offer change of mind refunds or exchanges.
If you cancel your order, the 50% deposit is non-refundable. Anything paid above the deposit is refunded.
Your rights under the Australian Consumer Law are not affected. Full details: Refund Policy.
Why We Use 18k Gold & Platinum
Gold purity is measured in carats:
9k gold: 37.5% pure gold
14k gold: 58.5% pure gold
18k gold: 75% pure gold
Higher gold content gives a richer colour and wears better over time. It also lets the metal bend rather than crack under pressure, which matters most for fine details like claws. That's why we recommend 18k gold or platinum for rings worn every day.
Prefer 9k or 14k gold? We're happy to quote: contact us.
Lifetime Care Guarantee
Trusted Diamond Suppliers
Complimentary Resizing
Complimentary Cleaning for Life
Fine Jewellers Since 1957
Secure Express Shipping
Find Your Size
Online Ring Sizing Guide
Measure an existing ring
1. Select an existing ring that fits the desired finger.
2. Measure the internal diameter of the ring (in mm).
3. Use the Internal Diameter column in the chart below to determine your ring size.
Measure your finger
1. Cut a strip of paper that is approximately 1 cm wide.
2. Wrap the strip of paper around your finger where your new ring will be worn.
3. Make sure the paper is pulled snug against your finger and mark where it meets.
4. Lay the paper flat and measure the distance with a ruler (in mm).
5. Use the Circumference column in the chart below to determine your ring size.
Need help?
Our customer service can help you figure out the perfect ring size. Either chat with us live or send us an email athello@matthewsjewellers.com
Third Generation Family
Crafting meaningful jewellery since 1957, with generations of experience, expertise and care behind every piece.
Lifetime Care Guarantee
Decades of family expertise, exceptional craftsmanship and lasting care - backed by our Lifetime Care Guarantee on pieces of $2,000 or more.
Designed for your ring
We can create a CAD design using the exact measurements of your engagement ring to ensure a seamless fit.
20% Off Your Wedding Rings
Enjoy 20% off your wedding bands when you purchase your engagement ring with Matthews Jewellers.